Shipping & Payments
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Shipping is free on domestic purchases totaling more than $75. Shipping is free on international purchases totaling more than $150. VitalSource Wellness holds discretion for choice of carrier used for packages sent via free shipping to the customer. Should free shipping be unavailable in the domestic zone, the customer has the following carrier options:
- USPS Ground Advantage
- USPS First Class Mail
- USPS Priority Mail
- UPS Ground
- UPS Ground Saver
If free shipping is unavailable in the international zone, the customer has the following carrier options:
- USPS First Class Package International
- USPS Priority Mail Express International
- USPS Priority Mail International
- UPS Standard
- UPS Worldwide Saver
- UPS Worldwide Expedited
Orders placed Monday – Friday are typically processed and shipped within 1-2 business days. Orders placed on weekends or holidays will typically ship the next business day. Orders on hold pending billing verification or placed during periods of unusually high order volume may require additional processing time.Estimated delivery times are are provided at checkout for domestic and international zones and are calculated in business days (not including weekends or holidays). An email will be sent to the customer with detailed carrier and tracking information when the order ships.
Our payment processing method uses Shopify Payments as the primary payment infrastructure provider. We are able to accept all major debit and credit card payments, as well as PayPal. We also accept digital wallet payments such as Apple Pay, Google Pay, and Meta Pay. Via our Shopify Payments method, we are able to provide Shop Pay and Shop Pay Installments as a method for customers to be able to pay over time should they so choose.
For questions or issues about payments or billing, please visit our Contact Us page.
For details on our return & refund policy, please visit Our Happiness Guarantee page.